Get in touch

Book online in a few taps, or message Alex on WhatsApp with any questions about a treatment. She'll reply as soon as she can between clients.

The studio

Visit Alex

The Brow Girl
Waterloo Farm Wellness
Waterloo Farm, Arlesey
Bedfordshire, SG15 6XP

Alex works from her private treatment room at Waterloo Farm Wellness, a collective of independent therapists. Visits are by appointment only.

Thursday and Friday
9.30am - 5pm
Saturday
11am - 5pm
Sunday to Wednesday
Closed
Get directions
Single-storey brick building with red ivy, a terracotta tiled roof and a path leading to a glazed door

Before you get in touch

Quick answers to the questions that usually come up first.

Ask on WhatsApp
How far ahead should I book?

Alex's diary often books up several weeks ahead, particularly for permanent makeup, so it's worth booking as early as you can. Cancellations do come up, so it's always worth asking.

Can I book a consultation first?

Yes. Consultations can be booked on their own through the online booking page, and they're the best place to start if you're not sure which treatment suits you.

Do you take a deposit?

Yes. A deposit secures your appointment when you book, and it comes off the price of your treatment. Appointments cancelled or moved with less than 24 hours' notice lose the deposit.

Can I send photos before booking?

Please do, especially for correction, removal or a colour boost. A clear photo in daylight, sent on WhatsApp, helps Alex tell you which appointment you need.

Can I spread the cost?

Yes. Klarna is offered at checkout when you book through Fresha, so you can split the cost into instalments. You'll see the option when you pay, and it's subject to Klarna's own eligibility checks and terms.

How do I ask about training?

Email is best for training enquiries, so you can include your experience and the course you're interested in. You'll find every course on the training page.